Have your safe transported or relocated by qualified professionals for optimal security. Proper placement and anchoring of your safe is essential to ensure maximum protection.
You are welcome to collect your safe yourself from our head office in Guntramsdorf (AT) or our logistics centre in Kostolné Kračany (SK). For easy and smooth loading, we offer ground-level access and forklift trucks.
Important information on free kerbside delivery
In the case of delivery “free kerbside”, delivery is made at ground level in front of the first lockable door or the first obstacle (steps, threshold, etc.)
Please note the following information:
✔ Most safes are delivered on half or Euro pallets.
✔ Safes weighing 55 kg or more should be carried by at least two people.
Make sure that you are able to transport the safe to the place of use on your own.
✔ Please leave a telephone number so that we can notify you of the delivery.
✔ Check the goods immediately on delivery for any damage so that any complaints can be dealt with easily.
✔ The access road must be freely accessible for haulage vehicles. If there are special circumstances,
e.g. delivery in a high-rise building, please inform us in advance.
✔ Please note that no time slots or “point deliveries” are possible with this type of delivery.
Our specialist retail partners or specialised forwarding agents will be happy to deliver your safe directly to the place of use and anchor it professionally with a heavy-duty anchor if required. You will then receive a certified confirmation that the safe has been installed in accordance with insurance requirements. In the event of an insurance claim, this certificate can make a decisive contribution to obtaining the full sum insured.
Important instructions for transport and installation at the place of use
✔ Ensure that the transport route (e.g. old wooden stairs) has the necessary static load-bearing capacity.
✔ Check the static load-bearing capacity of the installation site, especially for safes weighing 250 – 300 kg or more.
✔ No cables may be present in the anchoring area (the client is responsible for this)
✔ Make sure that the safe, including packaging material (such as pallets), fits easily through the transport route (e.g. doorway width).
✔ If it is not possible to install the safe for unforeseeable reasons (such as doors that are too narrow), the customer must bear the costs of the unsuccessful attempt.
✔ The safe must always be flush with the anchoring surface. Remove any existing box bases, box back panels, skirting boards etc. before delivery.
✔ If the safe is to be connected to an alarm system or other cables are to be routed into the safe, prepare them in the right place before anchoring.
To accurately estimate the installation costs and ensure a smooth process, please send us the completed transport questionnaire in advance.
Do you have further questions?
Contact us at
+43 2236 320 350 or via email at office@wertheim.at. We would be happy to help you!
Notification is the key to a smooth delivery process. We proactively inform you of the exact time of your delivery so that you are optimally prepared. Rely on our expertise in organisation and experience a service-oriented, smooth delivery process.
Rely on our organizational expertise and experience a service-oriented, smooth delivery process.
Requested dates can be realised subject to availability. With our desired date delivery, we can organise your reception time flexibly according to your needs.
Our specialised transport services set the standard for precise and reliable logistics solutions. Whether it is large orders, safes for your own home or demanding transport requirements, our partners offer customised solutions for your individual circumstances. With state-of-the-art equipment and experienced specialists, they guarantee the safe and punctual delivery of your Wertheim safe.
To ensure that everything runs smoothly, we are happy to carry out a thorough inspection of the delivery conditions in advance if required. This proactive measure enables us to recognise potential complications at an early stage and find suitable solutions. By carrying out a detailed pre-delivery analysis, we minimise potential problems and ensure an efficient delivery. This service is subject to a surcharge.
If required, we offer neutral packaging to protect our goods and ensure discretion for our customers.
We also offer the service of disposing of your old safe to make room for your new one. We take care of the dismantling and professional removal with expertise and taking all safety aspects into account. Our experienced team will ensure that the process runs smoothly and efficiently while complying with all relevant safety and environmental standards.
If you decide to relocate your Wertheim safe elsewhere, we also offer safe relocation services for such cases. A different location, room or even in your new home – we will be happy to help you relocate your safe to the new desired location.
Our safe utilisation training service offers you a comprehensive introduction to the safe and effective use of your safe. Our trained staff are on hand to explain all the functions and security features of your safe. We take the time to give you practical tips and recommendations to help you protect your property in the best possible way. Your understanding of safe usage is important to us and we want to ensure that you fully understand all the benefits and security aspects of your safe. This service is available at an additional cost.
In some cases, for example during the shell construction phase of your own home, you may have the opportunity to transport your Wertheim safe to its destination by crane. This measure can also be carried out by our partners.
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